Delete my data
You can have your account and everything in it deleted at any time. No reason needed.
If you can sign in — do it yourself
The fastest way. It takes effect immediately and cancels any monthly subscription at the same time.
If you can't sign in — ask us
Email us from the address on the account, so we know the request is really from you:
Or write to jdalonzi@gmail.com with the subject “Data deletion request”. We'll confirm within 30 days — usually much sooner. If you no longer have that email address, tell us your username and we'll find another way to confirm it's you. Parents or guardians asking about a child's account can use the same address.
What gets deleted
- Your account, email address and password
- Your username (it disappears from every leaderboard)
- Every game you've played, your streaks and stats
- Your consent record and premium status
- Your customer record at Stripe, including any saved card
What can't be deleted
- Payment records Stripe must keep for tax and anti-fraud law. They don't include your game data.
- Preferences in your own browser — clear them with “Cookie settings” or your browser's settings.
Deletion is permanent. There's no grace period and no backup to restore from, and past payments aren't refunded (see the Refund Policy).