Refund Policy

Monthly premium

• You can cancel any time from Account → Billing.
• Cancelling stops the next charge. You keep premium until the end of the month you've already paid for.
• No refunds or credits for unused days, a month you didn't use, or forgetting to cancel.

Lifetime premium

• A one-off payment. It's a final sale and isn't refundable.
• If you were subscribed monthly when you bought it, the subscription is cancelled automatically so you're not charged twice.

Other cases

• Deleting your account doesn't refund past payments. Cancel first if you want to stop a subscription — deleting does that too.
• No refund if an account is closed for breaking the Terms.
• Promo codes and gifted premium have no cash value.
• If the site shuts down, subscriptions are cancelled so no one is charged again; past payments aren't refunded.

Mistakes we will fix

“No refunds” is about changing your mind — not about us charging you wrongly. We'll refund, in full:

• A duplicate charge for the same thing
• A charge after you'd cancelled
• A charge for the wrong amount
• A charge you didn't make (and we'll help secure the account)

Email jdalonzi@gmail.com from the email on your account within 60 days of the charge, with the date and amount. Please contact us before disputing a charge with your bank — it is usually quicker for everyone.

Your legal rights

This policy doesn't take away any rights you have under consumer protection law that can't be waived — including under Ontario's Consumer Protection Act, 2002 — and where the law requires a refund, you'll get one.